Frequently Asked Questions
How long does it take to get my server set up?
We guarantee that all our virtual server configurations will be set up automatically after payment. Factors contributing to longer setup times may include server add-ons, custom configurations, and payment approval time.
What is the minimum contract period?
All CityNet Host services are provided on a monthly contract so you have maximum flexibility.
What is the 30 Day Customer Satisfaction Gurantee?
All our services comes with 30 Days money back Guarantee for new customer’s orders. If you are not happy with the service you can simply request refund, your payment will be refunded immediately, no hassle, no risk.
Will I be able to manage my server through a Web based control panel?
CityNet Host servers offer you full root access with Linux, or administrator access with Windows. A variety of Web based control panel available upon request. You can select to install WHM/cPanel, Directadmin, Plesk, or webmin with your order.